Terms and Conditions

1. Definitions

In these Terms and Conditions:

"MIIND", "we", "us", "our" refers to MIIND consulting company
"Client", "you", "your" refers to the individual or entity engaging our services
"Services" refers to all consulting, advisory, and professional services provided by MIIND
"Agreement" refers to these Terms and Conditions plus any specific service agreements
"Confidential Information" includes all non-public business information shared between parties

2. Service Provision

Scope of Services

Business consulting: Strategy development, operational improvement, and business analysis
Financial advisory: Financial planning, analysis, and optimization services
Audit services: Independent assessments and compliance reviews
Digital transformation: Technology strategy and implementation guidance

Service Standards

MIIND commits to providing services with professional competence, independence, and in accordance with applicable professional standards and Luxembourg regulations.

3. Client Obligations

Clients agree to:

Provide accurate information: Supply complete, accurate, and timely information necessary for service delivery
Timely cooperation: Respond promptly to requests for information, meetings, and approvals
Access provision: Provide reasonable access to personnel, systems, and documentation
Payment obligations: Make payments according to agreed terms and schedules
Compliance: Ensure compliance with all applicable laws and regulations

4. Fees and Payment Terms

Fee Structure

Fixed fees for defined project scope
Time-based billing for ongoing services
Success fees for specific outcomes (where applicable)
Expenses reimbursement at cost

Payment Terms

Payment period: 30 days from invoice date
Late payment: Interest charges may apply
Currency: All fees quoted in EUR unless specified
Taxes: Exclusive of VAT and applicable taxes

5. Confidentiality and Data Protection

Mutual Confidentiality

Both parties agree to maintain strict confidentiality of all information shared during the engagement, including:

Business strategies, financial data, and operational information
Technical specifications, processes, and methodologies
Client lists, supplier information, and commercial relationships
Any information marked as confidential or reasonably considered sensitive

Data Protection Compliance

MIIND complies with GDPR and Luxembourg data protection laws. See our Privacy Policy for detailed information on data handling.

6. Intellectual Property Rights

MIIND Intellectual Property

MIIND retains ownership of:

Methodologies, frameworks, and analytical tools developed by MIIND
General knowledge and experience gained through engagements
Pre-existing intellectual property and know-how

Client Intellectual Property

Clients retain ownership of their pre-existing intellectual property and any client-specific deliverables created during the engagement.

7. Liability and Indemnification

Limitation of Liability

MIIND's liability is limited to:

Direct damages only (excluding indirect, consequential, or punitive damages)
Maximum liability capped at fees paid for the specific service in question
Claims must be made within 12 months of service completion

Professional Indemnity

MIIND maintains professional indemnity insurance appropriate to the services provided.

8. Termination

Termination Rights

Mutual consent: Either party may terminate by mutual agreement
Notice period: 30 days written notice for ongoing services
Immediate termination: For material breach, insolvency, or other specified events
Project completion: Fixed-term projects end upon completion or agreed date

Post-Termination

Upon termination, confidentiality obligations continue, final payments become due, and work products are delivered according to agreed terms.

9. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including:

Natural disasters, pandemics, or public health emergencies
Government actions, regulations, or travel restrictions
Technical failures, cyber attacks, or infrastructure issues
Labor strikes, supplier failures, or material shortages

10. Governing Law and Jurisdiction

Applicable Law

These Terms and Conditions are governed by Luxembourg law and interpreted in accordance with Luxembourg legal principles.

Dispute Resolution

Negotiation: Parties will first attempt good faith negotiation
Mediation: If negotiation fails, mediation through a recognized Luxembourg institution
Arbitration: Final disputes resolved through Luxembourg arbitration courts
Language: All proceedings conducted in French or English as mutually agreed

11. General Provisions

Modifications

These terms may be modified only by written agreement signed by both parties. Updates to standard terms will be communicated with 30 days notice.

Severability

If any provision is found unenforceable, the remainder of these terms shall remain in full force and effect.

Assignment

Rights and obligations may not be assigned without prior written consent, except to affiliated entities.

Entire Agreement

These terms, together with specific service agreements, constitute the entire agreement between the parties.

12. Contact Information

Legal and Contractual Matters

MIIND
34, rue de la Poste L-8824 Perlé
legal@miind.lu
+352 661 234 184

General Inquiries

Client Services
info@miind.lu
Contact Form

Last Updated: December 2024. These Terms and Conditions may be updated periodically. Continued use of our services constitutes acceptance of any modifications.

Scalable business for <span class="d-inline-block fw-600 border-3 border-bottom border-color-base-color">startups</span>